This Privacy Policy explains how p898 ("we," "us," or "the Platform") collects, uses, stores, and protects the personal data of players and visitors who access p898.vu. We are committed to handling your personal information responsibly and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
A plain-language overview of how p898 protects your personal data — full details are in the policy below
p898 processes all personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the National Privacy Commission's implementing rules and regulations. Your rights as a data subject are recognized and upheld.
All data transmitted between your device and p898 is protected by SSL/TLS encryption. This applies to your login credentials, payment information, and any personal details submitted through the p898 platform — the same encryption standard used by Philippine banks.
p898 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Data is shared only with service partners necessary to operate the platform — payment processors, KYC providers — and with regulators as legally required.
Under RA 10173, you have the right to access, correct, object to processing of, and request erasure of your personal data held by p898. You may exercise these rights by contacting our Data Protection Officer at any time.
Personal data collected by p898 is stored on secured servers with access controls, encryption at rest, and regular security audits. We retain data only for as long as necessary for the purposes described in this Policy or as required by applicable law.
In the event of a personal data breach that poses a real risk of harm, p898 will notify the National Privacy Commission and affected data subjects within 72 hours of becoming aware of the breach, in accordance with NPC Circular No. 16-03.
This Privacy Policy applies to all personal data processed by p898 in connection with the operation of the online gaming platform accessible at p898.vu, including data collected from registered players, prospective registrants, and visitors who browse the Platform without creating an account.
This Policy should be read together with the p898 Terms & Conditions, available at p898.vu/terms-conditions. By accessing or using p898, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
For the purposes of this Privacy Policy and the Philippine Data Privacy Act of 2012, p898 is the personal information controller (PIC) in respect of the personal data collected through the Platform. p898 determines the purposes and means by which your personal data is processed.
p898 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy obligations. The DPO can be contacted via the details provided in Section 16 of this Policy.
p898 collects the following categories of personal data, depending on your interaction with the Platform:
p898 collects personal data through the following means:
Most personal data is collected directly from you — when you register an account, submit identity verification documents, make a deposit or withdrawal, contact customer support, or participate in a promotion on the Platform.
When you access p898, certain technical data is collected automatically through cookies, session tokens, and log files. This includes your IP address, device information, and browsing behavior within the Platform. See Section 8 for more detail on cookies.
Where you authenticate via a third-party payment method such as GCash or Maya, p898 may receive confirmation data (such as transaction reference numbers) from those providers. p898 does not receive your full payment credentials from these third parties — payment processing is handled through the respective provider's secure infrastructure.
p898 uses licensed KYC verification service providers to confirm the authenticity of identity documents submitted by players. These providers process document images and return a verification result to p898. The data shared with these providers is limited to what is necessary for verification.
Under the Philippine Data Privacy Act of 2012, p898 processes personal data on the following legal grounds:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions) |
| Age and identity verification (KYC) | Legal obligation (PAGCOR regulations, RA 9160 Anti-Money Laundering Act) |
| Processing deposits and withdrawals | Performance of contract; legal obligation |
| AML monitoring and compliance reporting | Legal obligation (RA 9160 as amended; PAGCOR requirements) |
| Platform security and fraud prevention | Legitimate interests of p898 and protection of players |
| Customer support communications | Performance of contract; legitimate interests |
| Marketing and promotional communications | Consent (you may withdraw consent at any time) |
| Analytics and platform improvement | Legitimate interests (processed in anonymized or aggregated form where possible) |
| Responsible gaming monitoring | Legal obligation (PAGCOR responsible gaming framework); protection of vital interests |
p898 uses the personal data we collect for the following specific purposes:
p898 will not use your personal data for any purpose materially different from those listed above without providing you with prior notice and, where required by law, obtaining your consent.
p898 shares personal data with third-party service providers who assist in operating the Platform, including payment processors (GCash/GXI, Maya/Voyager), KYC verification providers, fraud detection services, cloud infrastructure providers, and game studios. These providers act as personal information processors on behalf of p898 and are contractually bound to process data only for the specified purposes and in compliance with RA 10173.
p898 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or valid regulatory direction. p898 may also disclose information where there are reasonable grounds to believe disclosure is necessary to prevent or investigate a crime.
In the event of a merger, acquisition, or sale of substantially all assets of p898, personal data held by p898 may be transferred to the successor entity as part of the transaction. Players will be notified via the registered email address prior to such a transfer taking effect, and the successor entity will be required to comply with this Privacy Policy.
p898 does not sell, rent, license, or otherwise make personal data available to third parties for their own commercial marketing purposes. Data sharing is limited to the categories of recipients described in Sections 7.1 through 7.3 above.
p898 uses the following categories of cookies and similar tracking technologies on the Platform:
You can control non-essential cookies through your browser settings. Most major browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will impair your ability to log in to and use the p898 Platform. For Android and iOS browsers, cookie settings are accessible through the browser's privacy or settings menu.
p898 retains personal data for the minimum period necessary to fulfill the purpose for which it was collected, subject to the following retention guidelines:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML/PAGCOR record-keeping requirements |
| Transaction records | 5 years from transaction date | RA 9160 (AMLA) requirements |
| KYC documents | 5 years from account closure | Regulatory compliance |
| Customer support records | 3 years from last interaction | Dispute resolution; service improvement |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of lawful processing |
| Technical/log data | 12 months | Security monitoring and fraud detection |
| Anonymized analytics data | Indefinitely (anonymized — no longer personal data) | Platform improvement |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with p898's data destruction procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by p898:
Request a copy of the personal data p898 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of personal data no longer necessary for its original purpose, subject to legal retention requirements.
Object to processing based on legitimate interests or for direct marketing purposes.
Request suspension of processing pending resolution of a complaint or accuracy dispute.
File a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
To exercise any of these rights, contact p898's Data Protection Officer using the details in Section 16. p898 will acknowledge requests within five (5) business days and respond substantively within thirty (30) calendar days of receipt. Identity verification may be required before processing certain requests.
p898 implements appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, disclosure, alteration, and destruction. These measures include:
Notwithstanding these measures, no data transmission over the internet or electronic storage system is entirely risk-free. Players are responsible for maintaining the security of their own account credentials and for reporting any suspected unauthorized account access to p898 support immediately.
p898 is an adults-only platform. Under PAGCOR regulations, the minimum age for online gaming in the Philippines is 21 years. p898 does not knowingly collect personal data from individuals under 21 years of age.
Age verification is conducted during the registration process and may be reinforced through KYC document checks. If p898 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, the data will be securely deleted, and the matter will be reported to PAGCOR as required.
Parents and guardians who have reason to believe that a minor has registered on p898 should contact support immediately at [email protected].
Some of p898's service providers — including game studios, cloud infrastructure providers, and KYC verification partners — may be located outside the Philippines. Where personal data is transferred to a recipient in a foreign jurisdiction, p898 ensures that appropriate safeguards are in place, including contractual obligations requiring the recipient to implement data protection standards substantially equivalent to those required under RA 10173.
Such transfers are limited to what is necessary to provide the relevant service and are subject to p898's vendor due diligence process. Players' financial data (GCash, Maya, and Philippine bank accounts) is processed by Philippine-based payment providers and is not transferred outside the Philippines.
The p898 Platform may contain references to game providers and other third-party services. p898 is not responsible for the privacy practices of third-party websites or services. This Privacy Policy applies only to data processed by p898 in connection with the Platform. Players who access third-party services should review the applicable privacy notices of those services independently.
p898 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via the email address on file or through a prominent in-platform notification at least seven (7) days before the updated Policy takes effect, except where immediate amendment is required by law or regulatory direction.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of the Platform after the effective date of an updated Policy constitutes acceptance of the revised terms.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by p898, please contact our Data Protection Officer:
p898 will acknowledge receipt of privacy-related requests within five (5) business days. For complaints that cannot be resolved directly with p898, you have the right to file a complaint with the National Privacy Commission:
Understanding how p898 handles your personal information is part of playing responsibly. Your data is secured, your rights are respected, and your GCash wallet is processed by Philippine-based payment infrastructure. Filipino players aged 21 and above are welcome to experience everything p898 offers.
21+ only. DPA 2012 compliant. PAGCOR-regulated platform. Play responsibly.
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